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Sunday
Aug192012

Sound problem-solving advice from Seth

Seth Godin makes some good points on how to run a problem-solving meeting.

He advises to invite the minimum number of people (always good advice for a meeting) but he continues, "Don't invite anyone for political reasons." Again good advice but you do need to take care of the politics. To prevent putting anyone's nose out-of-joint you need to communicate that you are running the meeting and that you'll update them fully with your progress. Keeping people informed is the best tool for preventing political problems later.

The phrase you are trying to avoid is, "Why the hell did nobody tell me about this?". So either tell people before the meeting or tell them afterwards (by sending out a good meeting summary) but do make sure you tell them. 

If you think sending emails to everyone is a problem (you're right it is) then a good alternative is an internal company blog to keep people up to date with what's happening.

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